Frequently Asked
Questions

The Divine Trace is a Catholic devotional brand creating thoughtfully designed books, prayer resources and digital printables to encourage prayer, Scripture reflection and everyday faith.

The Divine Trace is a brand of Heartmia Hub.

Our collection includes physical Catholic devotional books, downloadable prayer and printable resources, and selected faith-inspired gifts and merchandise.

Different product types are sold through different storefronts. Paperback books are available through Amazon, digital products are available through our website Shop, and selected physical gifts and merchandise are available through our Etsy shop.

The Divine Trace is an independent Catholic devotional brand. Unless specifically stated on an individual product, our resources should not be understood as carrying official ecclesiastical approval, endorsement or affiliation with a diocese, parish, religious order or other Church authority.

Our resources are intended for personal devotional use and are not a substitute for official Church teaching, sacramental guidance or pastoral advice.

Yes. The Divine Trace publishes physical paperback Catholic devotional books, including our growing Novena Treasury collection.

These paperback books are produced and sold through Amazon. They are separate from the digital printable products sold directly through The Divine Trace website.

Visit our Books page to browse The Divine Trace devotional collection and choose the book you would like to purchase.

You can also browse the full The Divine Trace collection on Amazon .

Paperback purchases are completed on Amazon, not through The Divine Trace website checkout.

The Novena Treasury collection includes devotional books centered on beloved saints and Catholic devotions, including St. Jude, St. Padre Pio, St. Joseph, St. Michael the Archangel, St. Thérèse of Lisieux, St. Anthony, Divine Mercy and the Blessed Virgin Mary.

Please visit our Books page for the current collection.

Paperback orders are purchased through Amazon. Availability, printing, checkout, shipping options, estimated delivery dates, order tracking, returns and other marketplace services are handled according to the applicable Amazon marketplace and its policies.

Please review the information displayed by Amazon before completing your paperback order.

Our website Shop offers downloadable Catholic devotional resources such as novena prayer cards, Marian resources, prayer printables, Scripture-centered resources, saint prints, Catholic wall art, devotional cards and selected digital bundles.

Please check each product page for the exact files, sizes and formats included with that particular purchase.

No. Products identified as digital downloads in The Divine Trace website Shop are delivered electronically.

No physical item will be shipped for a digital-download purchase.

If you would like a physical paperback book, please use our Books page. If you are looking for selected physical gifts or merchandise, please visit our Etsy shop.

After successful payment and order processing, download access is provided electronically according to the delivery information shown with your order.

Please enter an accurate email address during checkout and check your inbox and spam or junk folder if you are expecting an order email.

For more information, please read our Digital Delivery Policy .

File formats vary by product and may include PDF, PNG, JPG or ZIP files.

The exact sizes, ratios, formats and number of files included are stated on the individual product page. Please review the product description before purchasing.

Depending on the product, files may be suitable for printing at home or through a local or professional printing service.

For best results, use the size and format provided with your purchase and review any included printing guide. Printed colors may vary slightly because monitors, printers, paper and printer settings reproduce color differently.

Please contact us at hello@thedivinetrace.com or use our Contact page .

Include your order number, the email address used for the purchase and a brief description of the problem. Please do not send passwords, card numbers, CVVs, PINs or OTPs.

Because digital products are delivered electronically, cancellation and refund eligibility differs from physical-product purchases.

If there is a technical problem, incorrect file or another eligible issue with your order, please contact us so we can review it.

Please see our Refund & Cancellation Policy for the complete terms.

Unless a product specifically states otherwise, digital products purchased from The Divine Trace are licensed for the purchaser's personal use.

The digital files may not be resold, redistributed, shared, uploaded for others to download, reproduced for commercial sale or presented as your own work.

Yes. Selected The Divine Trace faith-inspired gifts and merchandise are available through our Etsy shop.

Depending on current availability, the collection may include items such as Catholic T-shirts, stickers, ornaments, prayer journals and other devotional or faith-inspired gifts.

Visit The Divine Trace on Etsy to view the products currently available.

No. When you select a product from our Etsy shop , the purchase is completed through Etsy.

The product listing and Etsy checkout will provide the applicable price, product details, shipping information, estimated delivery information and other terms for that Etsy order.

For an Etsy order, please use the order information and messaging options available through Etsy so the enquiry can be matched to the correct Etsy purchase.

You may also visit The Divine Trace Etsy shop to access our storefront.

Products offered directly through The Divine Trace website are purchased through our website checkout using the payment methods displayed at checkout.

Available payment options can vary according to transaction, location and payment-provider availability. Please use only the payment methods presented during checkout.

Never send us complete card numbers, CVVs, PINs, passwords or OTPs by email or through the contact form.

For digital products purchased directly from The Divine Trace website, please review our website Terms of Service, Digital Delivery Policy, Refund & Cancellation Policy and Privacy Policy.

Purchases completed through Amazon or Etsy are transactions on those respective third-party marketplaces and are also subject to the applicable marketplace checkout, order, delivery and customer-service terms.

For general enquiries or support with a digital order purchased directly from our website, email hello@thedivinetrace.com or visit our Contact page .

If your question concerns an Amazon or Etsy purchase, please include or use the relevant marketplace order information so the purchase can be identified correctly.