Last Updated: September 24, 2026
Welcome to The Divine Trace. The Divine Trace is a brand of Heartmia Hub. These Terms of Service (“Terms”) govern your use of thedivinetrace.com and purchases made directly through this website.
By accessing this website, using its content, or purchasing a product directly from us, you agree to these Terms. If you do not agree with these Terms, please do not use the website or complete a purchase through it.
The Divine Trace provides Catholic devotional and faith-based resources, including prayer cards, novenas, prayer books, Scripture resources, printable wall art, digital downloads, and related content.
Unless an individual product page expressly states otherwise, products sold directly through this website are digital products.
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
We make reasonable efforts to describe our products accurately, including their content, dimensions, file formats, and intended use. Please review the individual product description carefully before purchasing.
Product previews, lifestyle images, frames, printed examples, devices, decorations, and other objects shown in mockups may be used for demonstration purposes only and are not included with a digital purchase unless expressly stated otherwise.
Colors and appearance may vary between screens and printed copies because of differences in monitors, printers, paper, ink, device settings, and printing services.
Digital products may be supplied in formats such as PDF, PNG, JPG, ZIP, or other formats identified on the applicable product page.
Customers are responsible for reviewing the listed file formats and ensuring that they have suitable software, devices, printers, or other equipment needed to use the purchased files.
For information about electronic delivery and download access, please review our Digital Delivery Policy.
Submitting an order constitutes an offer to purchase the selected product subject to these Terms.
An order may be subject to payment authorization, fraud prevention, technical verification, or other reasonable checks before it is completed.
We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorized payment, obvious pricing or technical errors, legal or regulatory requirements, or misuse of the website.
If we cancel a successfully paid order and you are entitled to a refund, the refund will be handled in accordance with our Refund & Cancellation Policy and applicable law.
Prices are displayed on the website in the currency shown at the time of purchase.
Prices may change from time to time. A price change will not normally affect an order that has already been successfully completed.
Applicable taxes, duties, levies, or other charges may be calculated or displayed during checkout where required. Customers are responsible for any taxes or charges applicable to their purchase except where we are legally required to collect, report, or remit them.
If your bank, card issuer, or payment provider converts the transaction into another currency, it may apply its own exchange rate or fees. Those external charges are controlled by the relevant financial institution or payment provider.
Payments made through this website may be processed by third-party payment service providers, including Razorpay, or other payment providers made available at checkout.
Payment methods available to you may depend on your country, currency, transaction, payment provider, and other eligibility requirements.
We do not ask customers to send passwords, PINs, OTPs, CVVs, or complete payment-card credentials to us by email or through our contact form.
Payment processing may also be subject to the terms and privacy practices of the applicable payment provider.
After successful payment and order processing, eligible digital products are delivered electronically. Depending on the checkout and product configuration, download access may be provided through the order confirmation page, email, and/or your customer account where applicable.
Customers are responsible for providing an accurate email address and other required checkout information.
If your payment is successful but you do not receive access to your digital purchase, please contact us before placing a duplicate order.
Full delivery information is available in our Digital Delivery Policy.
Because digital products can be delivered or made available electronically after purchase, different return and cancellation conditions apply compared with physical goods.
Digital purchases are generally non-returnable and non-refundable after the digital content has been delivered or accessed, except where a refund is appropriate under our policy or required by applicable law.
We provide assistance for eligible issues such as duplicate charges, incorrect files, corrupted files, failed download access, or other qualifying technical problems.
Please read our Refund & Cancellation Policy before purchasing. That policy forms part of these Terms.
Unless an individual product listing or accompanying license expressly states otherwise, purchasing a digital product grants the purchaser a limited, non-exclusive, non-transferable license to use the product for personal use.
Purchasing a digital product does not transfer ownership of the copyright, artwork, design, text, graphics, trademarks, or other intellectual property.
Unless expressly permitted in writing or by the applicable product license, you may not:
If a particular product includes different or additional licensing rights, those product-specific license terms will apply to that product.
Unless otherwise stated, the website and its original content, branding, graphics, designs, downloadable materials, product presentation, logos, and other original materials are owned by or licensed to The Divine Trace / Heartmia Hub and are protected by applicable intellectual-property laws.
Third-party Scripture translations, quotations, fonts, graphics, trademarks, or other materials remain the property of their respective rights holders and are used only where permitted or otherwise legally available for such use.
Nothing in these Terms grants permission to use The Divine Trace or Heartmia Hub trademarks, branding, logos, or other protected materials except as expressly authorized.
The Divine Trace provides devotional, educational, inspirational, and faith-based content.
Unless expressly stated otherwise, content on this website is not presented as official teaching, advice, or communication issued by the Holy See, a diocese, parish, religious order, saint's cause, or other ecclesiastical authority. References to Catholic traditions, saints, prayers, Scripture, and devotional practices are provided for devotional and informational purposes.
Website content is not a substitute for professional legal, financial, medical, mental-health, or other professional advice.
The Divine Trace may link to products, books, resources, or services available through third-party platforms such as Amazon, Etsy, or other retailers and service providers.
A purchase completed on a third-party platform is governed by that platform's checkout process, payment terms, delivery terms, privacy practices, and applicable return or refund policies.
These Terms primarily govern use of this website and purchases completed directly through The Divine Trace website.
We are not responsible for the availability, operation, policies, or content of third-party websites that we do not control.
Where customer accounts are available, you are responsible for providing accurate information and maintaining the confidentiality of your account credentials.
Please notify us if you reasonably believe your account has been accessed or used without authorization.
We may restrict or terminate access where reasonably necessary to protect the website, customers, our rights, or to address unlawful or abusive activity.
From time to time, we may offer sales, promotional pricing, bundles, or discount codes.
Promotions may be subject to additional conditions, eligibility requirements, or expiration dates stated with the relevant offer.
Unless otherwise stated, discount codes have no cash value and cannot be exchanged for cash.
We aim to keep the website and digital-delivery systems available and functional, but uninterrupted or error-free access cannot be guaranteed.
Access may occasionally be interrupted because of maintenance, hosting problems, payment-provider outages, security issues, technical failures, or circumstances outside our reasonable control.
If a technical issue prevents access to a product you have successfully purchased, please contact us so that we can reasonably assist you.
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. We do not guarantee that every feature will always be uninterrupted, error-free, or compatible with every device, software application, printer, or third-party service.
Nothing in these Terms excludes any warranty, guarantee, right, or remedy that cannot lawfully be excluded under applicable consumer law.
To the maximum extent permitted by applicable law, The Divine Trace and Heartmia Hub will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website or digital products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law, including any mandatory consumer rights.
Your use of this website and purchases through it may involve the processing of personal information.
Please review our Privacy Policy for information about the types of information we may collect, why we process it, service providers that may process information, cookies, data retention, security, and your privacy rights.
We may update these Terms from time to time to reflect changes to our products, website functionality, business practices, payment methods, legal requirements, or other operational needs.
The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.
Changes will apply from the date the updated Terms are published, subject to any additional requirements imposed by applicable law.
These Terms are governed by applicable laws of India, subject to any mandatory consumer protections or other rights that may apply to customers under the laws of their jurisdiction.
Nothing in these Terms is intended to exclude, restrict, or override rights that cannot lawfully be waived or limited.
If you have questions about these Terms, a direct website purchase, or a digital product, please contact:
The Divine Trace
A brand of Heartmia Hub
Email:
hello@thedivinetrace.com
Website:
thedivinetrace.com
For order-related enquiries, please include your order number and the email address used during checkout. Do not send passwords, OTPs, PINs, CVVs, or complete payment-card information.